Payment

We take payment by credit and debit card and cash. We do not accept cheques. The cost of your treatment is highlighted in your treatment plan. We require full payment after every appointment for the treatment you have had done on that appointment. Exceptions are Zoom Whitening treatments, crown and bridgework that need to be paid for at the time of booking, which is discussed with your dentist at the time of formulating your treatment plan.

Payment methods

You will be asked to settle your account balance for the treatment/examination carried out on that day, and pay a deposit towards your next booking. We accept the following methods of payment:

• American Express
• Visa Electron
• Solo
• Maestro
• MasterCard
• Switch
• Visa
• Canary Wharf Gift Voucher
• Cash

Deposits

Please note that when booking your first appointment we require a £50 deposit, which will be deducted from payment at your appointment. For appointments longer than each hour we require £100 deposit which will be deducted from the cost of your treatment.

Cancellation Policy

If you do need to change an appointment time, we request you to inform us at least 48 hours in advance, in order for us to book another patient in your allocated time. If in the unlikely event you do need to change your appointment time within 48 hours, there will be a charge incurred for the late cancellation and/or broken appointment. Any appointments cancelled within 48 hours will be chargeable. This will be calculated at £60 per hour e.g. 30 minutes appointment = £30.